•   coaching

      •   training

      •   facilitating

      •   instructing

      •   questioning skills

      •   giving & receiving feedback

      •   counselling

      •   creating a learning climate

It's a real challenge to create a workplace culture where people can communicate openly about interpersonal problems, take on new or challenging supervisory tasks or be able to accept new ideas for customer interface and management.
 

Resolve can help you:-

Resolve to change-

• how to give or accept criticism positively and without stress
• how to communicate frankly about other people's behaviours, or the results of those behaviours
• how to view criticism as a problem solving process, rather than as a punishment or conflict
• developing performance review and appraisal skills
• improving internal customer care and team working
• encouraging self development - learning how to receive criticism in a positive way
• how to make sound judgements when there is no 'right' or 'wrong' way

‘I would have no hesitation in recommending training provided by Resolve Coaching. The course ‘Supervision - Getting The Balance Right' was well delivered, well presented and also managed to target the key areas where skills need improving. It was great to see staff come back from the course motivated, and to see them put their new skills into practice in real situations. I will definitely be using Resolve again in the future.’
Glen Travers Operation Director, Acclaim Upholstery Co Ltd, July 2008